Answers to what we get asked most.
Units & Sizes
What size unit do I need?
Twelve sizes from 5x5 to 13x25. A 5x5 holds about a closet's worth of boxes, a 10x10 fits a one-bedroom apartment, and a 10x20 holds a three-bedroom home or a car. Full size guide is on the Units & Pricing page. We ask that all customers view the units before renting to ensure proper sizing.
What is the difference between a 5x10 and a 10x5?
They are the same 50 square feet, turned different directions. A 5x10 is narrow and deep, which suits things you pack once and leave. A 10x5 is wide and shallow, so everything stays within reach of the door. Choose the 10x5 if you plan to visit often. The 10x5 unit has a garage door.
Can I store a car, motorcycle, or trailer?
Motorcycles fit in a 5x10 or larger. Most cars, SUVs, and standard pickups fit in a 10x20. Longer trucks and vans need a 10x25 or 10x30.
Can I switch to a different size later?
Yes, as long as the size you want is available. Talk to George and he will assist.
How tall are the units?
Standard unit height is ~8ft tall.
Access & Security
When can I access my unit?
Any time. Every tenant gets a personal gate code that works 24 hours a day, 7 days a week, including holidays. Your access is not limited to office hours.
What are the office hours?
Monday through Friday, 9am to 5pm. Saturday, 9am to noon. Closed Sunday. You still have gate access outside those hours.
How secure is the facility?
Security fencing around the property, security lighting, electronic gate entry with individual access codes, and nightly checks. A manager lives on site.
Is there someone at the facility?
Yes. George Yoakum manages the property and is in the office six days a week.
Do I need my own lock?
Bring your own padlock or buy one at the office. You keep the only key.
Who else can get into my unit?
Only people you authorize. Each tenant has their own gate code. To add another authorized person, you must come into the office.
Renting & Payment
How do I rent a unit?
Check availability on our Units & Pricing page or call the office. Greg confirms the unit, you sign a month-to-month agreement at the office, and you get your gate code the same day. Most rentals take about ten minutes.
Is there a long-term contract?
No. All units rent month to month.
Do you offer a military discount?
Yes. Active duty personnel get 10% off the monthly rate with a valid military ID. You can also get 10% off by prepaying three or more months. One discount applies per rental, and Greg will help you work out which saves more.
Is there a deposit or fees?
No ititial deposit. There is a one-time $5 administration fee.
What payment methods do you accept?
Cash, check, and all major credit and debit cards.
When is rent due?
Always on the 1st of the month.
Do I need insurance?
Coverage is optional but recommended. Many renters and homeowners policies already extend to storage, so check yours first.
Are rates prorated?
Yes. Rates are monthly and prorated from the day your rental starts.
Policies & Moving Out
What am I not allowed to store?
No flammable or explosive materials, no hazardous chemicals, no perishable food, no living things, and nothing illegal. If you are unsure about an item, ask the facility manager before move-in day.
How much notice do I need to give before moving out?
We don't require any notice.
Do I get money back if I move out mid-month?
No.
What happens if I miss a payment?
30 days after a missed payment, it will go into lien.
What condition does the unit need to be in when I leave?
Empty and swept out. Take your lock with you and notify the facility manager so he can close the account.
George Yoakum
Facility Manager
(573) 336-8300